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Welcome to Pridex India. By accessing and using our website, products, and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.

1. Acceptance of Terms

By accessing this website, submitting enquiries, requesting quotations, or using any services offered by Pridex India, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with any part of these terms, please refrain from using our website.


2. About Pridex India

Pridex India provides corporate gifting, promotional products, branded merchandise, employee welcome kits, custom packaging, and related business gifting solutions across India.


3. Products & Services

  • Product images displayed on the website are for reference purposes only.
  • Actual product colors, designs, materials, and specifications may vary.
  • Product availability is subject to stock availability.
  • Customized products may differ slightly from approved artwork previews.
  • Pridex India reserves the right to modify, discontinue, or update products and services without prior notice.


4. Enquiries & Quotations

  • Submission of an enquiry does not constitute an order confirmation.
  • Quotations are provided based on quantity, customization requirements, product specifications, and availability.
  • Prices may vary depending on customization, printing requirements, and order quantity.
  • Quotations are generally valid for a limited period as specified in the quotation.


5. Customization & Artwork Approval

  • Customers are responsible for providing accurate logos, artwork, branding guidelines, and content.
  • Production begins only after final artwork approval from the customer.
  • Pridex India shall not be responsible for errors approved by the customer during the artwork approval process.
  • Any changes requested after approval may result in additional charges and revised delivery timelines.


6. Orders & Payments

  • Orders are considered confirmed only after written confirmation and any applicable advance payment.
  • Payment terms will be specified in the quotation or invoice.
  • Delays in payment may affect production schedules and delivery timelines.
  • Pridex India reserves the right to suspend or cancel orders in case of non-payment.


7. Delivery & Shipping

  • Estimated delivery timelines are provided in good faith and may vary due to production schedules, logistics, weather conditions, supplier delays, or unforeseen circumstances.
  • While we strive to meet delivery commitments, Pridex India shall not be held liable for delays beyond our reasonable control.
  • Risk of loss or damage passes to the customer upon delivery.


8. Returns & Replacements

Due to the customized nature of many products:

  • Customized products are generally non-returnable and non-refundable.
  • Claims regarding damaged, defective, or incorrect products must be reported within 48 hours of delivery.
  • Replacement decisions will be evaluated on a case-by-case basis.


9. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Graphics
  • Product Images
  • Designs
  • Text Content
  • Website Layout

are the property of Pridex India and are protected by applicable intellectual property laws.

Unauthorized reproduction, copying, or distribution is strictly prohibited.


10. User Responsibilities

Users agree not to:

  • Use the website for unlawful purposes.
  • Submit false or misleading information.
  • Attempt unauthorized access to website systems.
  • Upload malicious files, code, or harmful content.
  • Violate applicable laws or regulations.


11. Limitation of Liability

Pridex India shall not be liable for:

  • Indirect or consequential damages.
  • Loss of profits, revenue, or business opportunities.
  • Delays caused by third-party vendors or logistics partners.
  • Technical interruptions, website downtime, or data loss.

Our maximum liability shall not exceed the value of the relevant order or service provided.


12. Third-Party Links

Our website may contain links to third-party websites. Pridex India is not responsible for the content, accuracy, or privacy practices of such websites.


13. Privacy

Your use of this website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of information as described therein.


14. Changes to Terms

Pridex India reserves the right to modify these Terms & Conditions at any time without prior notice.

Updated versions will be posted on this page, and continued use of the website constitutes acceptance of such changes.


15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or services shall be subject to the exclusive jurisdiction of the courts located in Maharashtra, India.


16. Contact Us

For any questions regarding these Terms & Conditions, please contact:


Pridex India

📞 Phone: +91 8097208077

📧 Email: contact@pridexindia.com

🌐 Website: www.pridexindia.com